Last updated: 08 July 2026
Audiominutes is a public webcasting service provided by Comquat Ltd ("we", "us", "our"), a company registered in England and Wales (company no. 08437490). We are the data controller for personal data processed through this website and, where applicable, a data processor acting on behalf of our clients (typically local authorities and councils) for meeting recordings.
This policy explains how we handle personal data collected through the Audiominutes website (www.audiominutes.com) and our webcasting service. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Contact details you provide when you enquire, request a quote, or become a client — such as your name, organisation, email address and phone number.
Webcast content — audio and video recordings of public meetings we stream and archive on behalf of client authorities. These may capture the voices and, for video, images of meeting participants.
Technical data — limited information collected automatically when you use the site, such as IP address, browser type and pages viewed, used to keep the service secure and working.
We use your information to respond to enquiries and provide quotes; to deliver, host and archive the webcasting service our clients pay for; to operate, secure and improve our website and service; and to meet legal, accounting and regulatory obligations.
We rely on legitimate interests (to run and promote our service and respond to enquiries), contract (to provide services to clients), and legal obligation (for example, keeping financial records). Public meeting recordings are processed on behalf of the relevant authority, which determines the lawful basis for making those meetings public.
We do not sell your personal data. We share it only where necessary with service providers that help us operate our hosting and streaming infrastructure, and where we publish links to your content management system at your request. All such providers are bound to protect your data and use it only for the purposes we specify. We may also disclose data where required by law.
We keep enquiry and client data for as long as needed to provide our service and to meet legal obligations, after which it is deleted or anonymised. Meeting recordings are retained according to each client authority's own retention policy.
Under UK data protection law you have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, and to data portability. To exercise any of these rights, contact us using the details below. For personal data within a public meeting recording, please contact the relevant authority, as they control that content.
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We use appropriate technical and organisational measures — including real-time data verification and back-up — to protect personal data against loss, misuse or unauthorised access.
Questions about this policy or your data can be sent to sales@audiominutes.com or +44 (0) 1223 944305. If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.