Help
Guides for clerks and democratic services teams. If it's meeting night and something isn't working, call us — we answer.
Live meeting support
Weekday evenings during scheduled meetings.
Before your first meeting
- Setting up your account and users
- Testing your connection and audio
- Adding the player to your website
Running a meeting
- Loading an agenda into the portal
- Starting, pausing and stopping the stream
- Tagging agenda items live
After the meeting
- Editing item tags in the archive
- Sharing timestamped links
- Retention and removing a recording
Guides open in the customer portal (opens in a new tab), where they stay in step with the software.